The Terms That Govern Your Use of King Billy
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These Terms & Conditions govern access to and use of King Billy websites, accounts and related services. By accessing or using King Billy, you confirm that you have read these Terms and agree to comply with them.
Additional rules may apply to particular products, promotions or services. Where specific conditions are published for an individual offer or service, those conditions should be read together with these Terms.
If you do not agree with the applicable terms, you must not use the relevant King Billy services.
Using King Billy From Australia
You may use King Billy only where online gambling services are lawful and available to you. You are responsible for determining whether your use of the service is permitted in your location.
You must meet the applicable minimum legal age and any other eligibility requirements that apply to gambling in your jurisdiction. We may request information or documentation to establish eligibility before allowing particular account activity.
King Billy may restrict access to services, products or features where required by applicable law, regulatory requirements, risk controls or operational considerations.
Your King Billy Account Belongs to You
An account must be registered and used by the individual to whom it belongs. You are responsible for providing information that is accurate, current and complete and for updating relevant details when circumstances change.
Account credentials must be kept confidential. You must not give another person access to your account, use another person's credentials or allow your account to be used on someone else's behalf.
We may restrict or suspend an account where information appears inaccurate, an account is being misused, or activity raises security, compliance or other legitimate concerns.
Duplicate Accounts
Unless expressly permitted for a particular service, you must not create multiple accounts for yourself. Attempts to circumvent account restrictions, promotional conditions, self-exclusion measures or other controls through additional accounts are prohibited.
Where duplicate or connected accounts are identified, King Billy may investigate the circumstances and take appropriate action in accordance with these Terms and applicable requirements.
Verification May Be Required
King Billy may need to verify information connected with an account before certain activities can be completed. Verification may involve identity, age, address, payment ownership or other information relevant to account security and compliance.
You agree to provide information or documents requested for a legitimate verification purpose and to ensure that anything submitted is genuine and belongs to you.
Where verification remains incomplete or information cannot be satisfactorily confirmed, particular account functions may be restricted. We may also retain relevant records where required for legal, regulatory, security or operational purposes.
Deposits, Withdrawals and Transaction Handling
You may only use payment methods that are available to you and that you are authorised to use. Payment information must correspond with the account holder where this is required by the applicable payment method or verification process.
Deposits are intended for use in connection with the services provided through your King Billy account. You must not use the account to facilitate unlawful transactions, third-party payments or activity that could compromise the integrity of the payment system.
Withdrawal requests may be subject to account verification and security checks before processing. Processing times can vary according to the selected payment method, verification status and other circumstances affecting the transaction.
King Billy may investigate transactions that appear irregular, unauthorised, fraudulent or otherwise inconsistent with these Terms. Where required, funds or transactions may be handled in accordance with applicable legal or compliance obligations.
Wagers and Recorded Game Activity
Wagers must be placed through the available King Billy service in accordance with the rules applicable to the relevant game or activity.
Electronic records generated by the relevant systems may be used to establish the details of an account transaction, wager or game event. If a technical interruption, malfunction or obvious error affects a transaction or game, King Billy may investigate the incident and take corrective action where appropriate.
You must not deliberately exploit a malfunction, pricing error, software defect or other technical irregularity. Where an error materially affects an outcome or transaction, the affected activity may be reviewed and corrected subject to applicable rules and law.
Conduct and Prohibited Activity
Your use of King Billy must comply with applicable law and these Terms. You must not use the service for fraud, money laundering, unlawful transactions or any other prohibited purpose.
You must not interfere with the website or its systems, introduce malicious code, attempt unauthorised access, manipulate game outcomes, use automated systems to interact with services where prohibited, or deliberately disrupt another person's use of the service.
Collusion, account sharing, identity misuse, fraudulent payment activity and attempts to obtain rewards through deception are also prohibited.
Where activity gives rise to reasonable security or compliance concerns, King Billy may investigate relevant accounts and transactions and apply restrictions while that process is carried out.
Promotions and Additional Conditions
Promotions, rewards and other special offers may be subject to conditions that apply specifically to the relevant offer. Those conditions may establish eligibility requirements, participation rules, expiry provisions, wagering requirements or other limitations where applicable.
You must comply with the conditions attached to an offer when participating in it. If promotional activity involves fraud, abuse, multiple accounts or attempts to circumvent the applicable rules, the relevant reward or associated account activity may be reviewed.
Specific promotional terms form part of the contractual conditions applicable to the relevant offer. If a promotional condition conflicts with a general provision of these Terms, the specific condition will govern that particular offer to the extent of the conflict.
Responsible Gambling and Account Restrictions
King Billy expects gambling activity to remain within reasonable personal limits. Available responsible gambling controls may include options to reduce or restrict account activity, take a break or seek longer-term exclusion, depending on the services and settings available in the relevant market.
You may contact King Billy if you need information about the responsible gambling controls associated with your account. We may also apply restrictions where required by applicable requirements or where circumstances indicate that intervention is necessary.
Responsible gambling provisions do not replace any separate legal or regulatory requirements that may apply to gambling services in Australia.
When an Account May Be Restricted or Closed
King Billy may suspend, restrict or close an account where there is a breach of these Terms, suspected fraud or unlawful activity, security concerns, unresolved verification issues, misuse of the service or another legitimate reason permitted by applicable law.
An account may also be closed at the account holder's request, subject to any outstanding transactions, verification requirements or other matters that need to be resolved.
Where an account is restricted or closed, we may retain information and records for as long as necessary to meet legal, regulatory, security, dispute-resolution or other legitimate obligations.
Intellectual Property and Use of the Website
The King Billy name, branding, website content, software, graphics, text and other materials associated with the service are protected by applicable intellectual property rights unless stated otherwise.
You may use the website and its materials only for their intended personal purposes and in accordance with these Terms. You must not reproduce, modify, distribute, commercially exploit or otherwise use protected material without appropriate permission.
Unauthorised attempts to copy, extract, reverse engineer or interfere with website systems are prohibited except where applicable law expressly permits such activity.
Complaints and Disputes
If you have a complaint concerning an account, transaction, wager or other aspect of the service, you should contact King Billy through the available communication channels and provide enough information for the matter to be identified.
We may request additional information while reviewing a complaint, particularly where the matter concerns account security, identity, payments or disputed activity.
Nothing in these Terms prevents you from exercising a right or pursuing a remedy that cannot lawfully be excluded or restricted under applicable Australian law.
Changes to the King Billy Terms
King Billy may revise these Terms when necessary to reflect changes to services, technology, operational practices or applicable legal requirements.
Updated Terms will apply from the date specified with the revised version, subject to any requirements governing how contractual changes must be communicated. Continued use of affected services after the applicable effective date may constitute acceptance of the revised Terms where permitted by law.
You should review the current version before continuing to use King Billy services following a material change.
Liability and Applicable Legal Principles
To the extent permitted by law, King Billy is not responsible for losses arising from circumstances outside its reasonable control, unauthorised access resulting from the user's failure to protect account credentials, or misuse of the service contrary to these Terms.
Nothing in these Terms excludes, restricts or modifies liability where doing so would be unlawful or would remove a right that cannot legally be excluded.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not necessarily constitute a waiver of the right to enforce it later.
These Terms are to be interpreted subject to the laws and mandatory legal requirements applicable to the relevant user and service. Any specific jurisdictional requirements applicable to users in Australia take precedence where the law requires them to do so.