How King Billy Handles Privacy in Australia

King Billy respects the privacy of people who use its website and related services. We collect and use personal information only for purposes connected with providing, maintaining, securing and administering those services, or where processing is otherwise permitted or required.

This Privacy Policy applies to users in Australia and describes the general approach we take to personal information. The information collected, the way it is used and the controls available to an individual can depend on the services used, account activity and applicable legal requirements.

The Information King Billy May Receive

The information we handle depends on how you interact with King Billy. Account-related information may include details such as your name, contact information, date of birth, account credentials and other information provided during account use.

Where identity or age verification is required, we may request additional information or documentation. Information connected with transactions, account activity and customer communications may also be associated with your account where necessary to administer the relevant service.

We can also receive technical information generated when the website is accessed. This may include an IP address, browser and device characteristics, operating-system information, approximate location derived from technical data, pages or functions accessed, and information about how the website is used.

Information may come directly from you, from your interaction with our services, or from third parties where this is permitted or required for legitimate operational, security or compliance purposes.

King Billy Uses Data for Specific Operational Reasons

Personal information may be used to create and administer accounts, provide requested services, communicate about account activity and respond to enquiries.

We may also process information for security and compliance purposes. This can include verifying identity or age where applicable, detecting suspicious activity, preventing fraud or misuse, maintaining the integrity of our services and meeting obligations imposed by applicable laws or authorities.

Information may be analysed in aggregated or otherwise appropriately protected form to understand technical performance, improve website functionality and identify operational issues.

Marketing communications are handled separately from essential service communications where appropriate. Depending on the available settings and applicable requirements, you may be able to change marketing preferences or stop receiving certain promotional communications.

Account, Verification and Security Information

Some information is necessary to establish that an account belongs to the person using it and to protect the service from unauthorised activity. Where verification is required, King Billy may process information supplied for that purpose and retain relevant records in accordance with applicable requirements.

Account information may also be reviewed in connection with security checks, fraud prevention, responsible gambling measures or other compliance processes where relevant.

We do not ask users to provide more information than is reasonably necessary for the particular purpose, although additional information may sometimes be required before an account-related request can be completed.

When King Billy Shares Personal Information

King Billy may disclose personal information where doing so is necessary to operate the relevant services or where disclosure is permitted or required by law.

Service providers may process information on our behalf for functions such as technology, hosting, security, communications, analytics, customer support, verification or other operational activities. Their access is limited to information relevant to the services they provide.

Information may also be disclosed to professional advisers, competent authorities, regulators, law-enforcement bodies or other parties where a legal obligation, lawful request or legitimate security requirement applies.

If King Billy becomes involved in a corporate transaction, restructuring or similar business event, personal information may also be transferred as part of that process where legally permitted.

How We Protect Information

We use appropriate technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

Security controls may include access restrictions, authentication measures, monitoring, technical safeguards and procedures for handling security incidents. The specific controls applied can differ according to the type of information and the systems involved.

No internet transmission or electronic storage system can be guaranteed to be completely free from risk. For this reason, we also encourage users to protect account credentials, avoid sharing passwords and notify us if they believe an account or personal information has been accessed without permission.

Retention Depends on the Information We Hold

King Billy does not retain personal information indefinitely without a reason. Retention depends on factors such as the purpose for which information was collected, the nature of the relationship with the user, security requirements and applicable legal or regulatory obligations.

Some records may need to be retained after an account is no longer active because they are required for legal, regulatory, dispute-resolution, fraud-prevention or accounting purposes. Other information may be deleted or anonymised when it is no longer required for its original purpose.

Specific retention periods can therefore vary between categories of information and individual circumstances.

Cookies and Technical Tracking

King Billy may use cookies and similar technologies to support website operation, remember relevant preferences, understand technical performance and analyse how services are used.

Some technologies are necessary for core website functions, while others may support analytics or communication-related activities. The information generated through these technologies may include device, browser and usage data rather than information deliberately entered into an account.

Depending on the technology involved and the user's browser or device settings, certain cookies or similar technologies may be restricted or managed through available controls. Disabling some technologies can affect parts of the website.

Privacy Rights for Users in Australia

Australian users may have rights concerning personal information held by King Billy, subject to applicable law and any relevant exceptions.

Depending on the circumstances, you may be able to request access to personal information we hold about you, seek correction of inaccurate information, or raise concerns about how your information has been handled. Additional rights or procedures may apply depending on the nature of the request and the services involved.

Requests should contain enough information for us to understand what you are asking for and, where necessary, verify your identity before information is disclosed or account details are changed.

If you have a concern about the handling of your personal information, contacting King Billy gives us an opportunity to review the matter and respond in accordance with applicable requirements.

Underage Access and Personal Information

King Billy's services are not intended for people who are below the applicable legal age for gambling. We may process age or identity information where necessary to help prevent underage access.

If we become aware that personal information has been provided by an underage person in circumstances where it should not have been collected, appropriate steps may be taken in accordance with applicable requirements.

Parents or guardians who believe that a minor has provided personal information to King Billy may contact us so that the circumstances can be reviewed.

Changes to This Privacy Policy

Privacy practices can change as services, technology and legal requirements develop. King Billy may therefore update this Privacy Policy when necessary.

When changes are made, the revised version will apply from the date indicated with the updated policy. We encourage users to check the current version periodically, particularly when there has been a material change to how personal information is handled.

Contacting King Billy About Privacy

Questions, concerns or requests relating to personal information can be directed to King Billy through the available contact channels associated with the service.

When contacting us about privacy, please provide sufficient information to identify the relevant account or request without sending unnecessary personal or confidential information. We may need to verify your identity before processing certain requests.

We will consider privacy enquiries in accordance with applicable Australian requirements and the circumstances of the individual request.